Book an appointment
Tell us what you need and when suits you. We will come back to you to confirm before anything is booked. Evenings and weekends included, at the clinic or in your own home.
What do you need?
Choose an appointment and we will take your details. Nothing is booked until we have spoken to you.
Three steps, and we do the confirming.
Pick the service above, then whether you would like to come to the clinic or have us come to you.
Evenings and weekends included. Give us a preferred day and time and your details.
We call or WhatsApp to confirm the time before anything is booked, usually the same day.
WhatsApp or call 07442 499414 and we will sort it there and then.
Clinic or home.
Hearing tests are free at our Birmingham clinic, Shifa Pharmacy, 512 to 514 Moseley Road, B12 9AH, open Monday to Saturday. Or we come to you across nineteen towns and cities in the West Midlands, home hearing tests £50, whoever is with you tested free.
Before you book.
The things people usually want to know before they pick a time.
At our Birmingham clinic, yes, and there is nothing to pay and nothing to sign. It is a full 60 minute diagnostic test, not a quick screening. A home visit is £50, which covers the same test brought to your door. If hearing aids would not help you, we will tell you so and that is the end of it.
Allow an hour for a hearing test, about half an hour for earwax removal, and around an hour and a half for a hearing aid fitting. We would rather take the time and get it right than rush you through.
A list of any medication you take, and any letters from your GP, the hospital or a previous audiologist if you have them. If you already wear hearing aids, have them with you along with the charger or spare batteries. Nothing else is needed.
Yes, and a lot of our appointments are booked by a son, daughter or partner. Put your own details down as the contact and tell us in the notes who the appointment is actually for. It helps if they know we are coming.
No. You can book directly with us for a hearing test, earwax removal, a fitting or a repair. If we find anything during your appointment that needs medical attention, we will stop, explain what we have seen and refer you on with a letter.
Not quite. You choose a time that suits you and we come back to confirm it, usually the same day. That way you are never left wondering whether a slot is actually booked.