Adjusting to your hearing aids

It is completely normal to need time to get used to new hearing aids. Your brain is relearning sounds it had quietly stopped hearing. Here is what to expect, and how to make it easier.

Aftercare included  ·  Evenings and weekends  ·  Home visits available  ·  HCPC registered
Your two week check-in
We call to see how you are getting on
Included
Adjustments and fine-tuning
Whenever something does not feel right
Included
Full guide to your aids
Getting started and looking after them
Read

Aftercare is part of the package.

The first few weeks are an adjustment for everyone. If it is not settling, we fine-tune it for you at no cost.

60 daysMoney-back guarantee on every pair.
FreeAftercare adjustments and checks.
4 brandsOticon, ReSound, Phonak and Starkey.
The first days

What to expect. All of this is normal, and all of it settles.

These are signs your brain is adjusting, not that something is wrong with your hearing aids. Give it a couple of weeks of consistent wear before judging. Physically uncomfortable, or a specific sound consistently wrong? Come in sooner.

Everyday sounds feel surprisingly loud
Background noise stands out more than before
Your own voice sounds different
You might feel genuinely tired from listening

A simple way to build up.

Steady beats heroic. Everyone adjusts at a different pace.

01
Week 1

A few hours a day, in quiet, familiar settings.

02
Weeks 2 to 4

Build up to most of the day, in a wider range of settings. Your check-in call lands around week two.

03
Up to 12 weeks

Fully adjusted, wearing them all day as standard.

Tips that make it easier.

Small habits that speed the whole thing up.

Do
Build the habit
  • Wear them as consistently as you can
  • Start in quiet places before busy ones
  • Read aloud a few minutes a day, it helps your own voice settle
  • Note down anything that sounds wrong for your check-in
Try not to
Judge them too early
  • Save them only for difficult situations
  • Judge them in week one
  • Put up with physical discomfort, that is a fit issue, tell us
  • Compare your pace to anyone else's

We check in with you around two weeks after your fitting and adjust anything that is not right. A normal, expected part of the process, included in your aftercare.

Still having trouble?

Do not just put up with it. Many issues are quick fixes, and your aftercare is included as standard, with evenings and weekends available.

Settling in questions.

What the first few weeks genuinely feel like.

Most people feel largely settled within two to four weeks, and a lot of that happens in the first fortnight. It is your brain relearning how to filter, not your ears, which is why consistent daily wear matters more than anything else.

Very. You have not heard the kettle, the newspaper or your own footsteps properly in years, so your brain has to re-learn that those sounds are background. It usually stops being distracting within a couple of weeks.

Quiet ones first. Start at home, with one person, no television. Then add the television, then a small group, then a cafe. Going straight to a restaurant on day one is the most common reason people give up early.

Come back and tell us. That is not a failure and it does not mean hearing aids are not for you. It usually means the settings need real adjustment against how you are actually living, which is what your check-in appointments exist for.

Yes. There is a 60 day money back guarantee, so if they genuinely are not right for you after a fair try, you get a full refund with no obligation.